🏡 Onboarding with Existing Residents
If your property already has residents when transitioning to GPS Renting, we’ll make the handover as smooth as possible for both you and your tenants.
To complete the onboarding process efficiently, we’ll need a few key documents and details.
1️⃣ Information Needed for Transition
Please provide the following items (digital copies preferred):
Category | Required Items |
Lease Documentation | - Current signed lease agreement |
Property Condition | - Original move-in inspection report (photos preferred) |
Resident Information | - Resident’s full name, email, and phone number |
HOA Details | - HOA contact information and any applicable rules or restrictions |
Utilities | - Power, water, sewer, and garbage provider information |
Keys & Access | - All property keys, garage remotes, fobs, or access codes |
Deposits & Prepaid Rent | - Transfer of the security deposit and any prepaid rent (if GPS will manage these funds). Owners may alternatively choose to hold the deposit directly. |
Marketing Materials | - Any prior marketing photos, ads, or descriptions that can assist with future listings |
Warranties | - Home warranty or builder warranty information (if available) |
2️⃣ Communication with Residents
Please notify your current residents that GPS Renting will be their new property management company.
We’ll also contact them directly to provide:
- New rent payment instructions
- Maintenance request procedures
- Our Resident Handbook and contact details
💡 We recommend giving residents a brief introduction message to ensure a positive and transparent transition.
Example:
“Starting [date], GPS Renting will be managing the property. You’ll soon receive instructions on rent payment and maintenance requests directly from them. Please continue to communicate through GPS once that transition occurs.”
3️⃣ Our Commitment
GPS Renting will:
- Coordinate all communication and document transfers with professionalism and care.
- Ensure deposits, rent records, and inspection data are properly logged in our system.
- Maintain transparency with both owners and residents throughout the transition.
💚 Professional. Honest. Kind.
We make onboarding effortless so you can move forward with confidence—knowing your residents and property are in good hands.
If you love our service, give us a shout out here. If you have some feedback to us, use the same link. We are always here to listen and improve our service!
